Imagine
Supply Chain
Fulfillment Center in Salt Lake City
Order fulfillment | Inventory Management | Global Logistics
A Simple Idea
The idea behind our fulfillment is simple. With space, technology, and a network of relationships, we help you do amazing things.
It starts with your inventory in a space only as ample as you need. As your business grows, the space freely grows with you; only paying for what you need.
Then, we connect. You send us orders, and we send back tracking numbers. You can integrate your shopping carts with us or let us integrate with you.
By air over the Artic or by bicycle through Belize, you can reach more customers in more ways. We are familiar with carriers, or we can introduce you to a few new ones.
Lastly, we can all enjoy economies of scale. We negotiate rates and pass on savings to you.
An Elegant Execution
Now let’s take that simple idea and open it right up. Businesses shouldn’t be constrained by code. And since we built our own technology, let’s have some fun with flexible integration.
Keep the data moving quickly and easily with a complete end-to-end API solution.
Or, we can do a file upload.
If something else is needed, we can do a complete custom solution.
Shipping is similar.
You can tell us how to ship.
We can create custom business rules based on location, cost, weight, item, or order source.
Or it’s completely custom.
We can even customize data handling.
Meaning we can create custom and conditional business rules.
We create possibilities where possibilities don’t exist. You don’t have to be limited by us; we can adapt and open up opportunities for you.
Let Your Deliveries Stand Out
Being just another sale listing in someone else’s marketplace comes with volumes of restrictions and regulations. Selling from your own website opens so many opportunities, and we can help you take advantage of them.
Let your customers know you have arrived with custom-printed boxes and unique and environmentally friendly void fill.
You can even use our discounted stock boxes to save a little money and put it where it matters.
Your product and packaging are only part of the customer experience. Let our expertise fill out the rest of your competitive advantage and give your customers same-day fulfillment.
Make the right impression with greater than 99.9% order accuracy.
Pull Back
the Curtain
There’s a lot that happens behind the scenes that we want you to see yourself, in real-time or across time, with business intelligence, such as:
-Standard and customized reports
-Clear and itemized invoices with nothing hidden
For everything else, a dedicated support team can help you with the day-to-day and the unexpected.
Process
Re
designed
Best-in-class processes, cutting-edge technology, and decades of experience will get you 99% on time and accurate, just like everyone else.
That’s where we came from, and we found that best in class is bureaucratic, the cutting edge still does not fit, and a 99% order accuracy isn’t even close to good enough. There was a lot to improve, and it had to start by looking at things differently. We had to look past the subject of warehouse, carriers, and code and into the negative space that holds it all together. Because, in the end, processes don’t get the work done, people do, and people are a paradox.
We all want that elusive 100%, and it’s tempting to try and achieve this with highly repetitive processes and AI driver decision-making. Ultimately, this is a rigid solution to dynamic business environments. This 100% perfectionist approach is stifling and gives stale results. We build from the ground, not hang from the ceiling. We achieved more extraordinary things by embracing the uniqueness of humans and supporting their growth. That’s why we take a cybernetic approach. Our technology takes the back seat and lets humans be in control. This opens up a lot of flexibility since human creativity and ingenuity outperform machines in dynamic environments.
Sometimes we make mistakes, but we’ve designed our system to make the most of our failures and have found it essential to breaking past the 99% and beyond.
Organization
Re
structured
Typical design gets you typical results, and there is so much more possible when you’re willing to be a bit different. There’s a lot to improve on the compartmentalized organization structures. Other fulfillment houses build mediocre machines with communication, and information flows being broken up by department lines because they’re easy to build. Too much streaming saves money by pairing down processes stripped of capability in favor of maximum efficiencies. It’s cheap and rigid, and they profit when you pay in frustration.
We would rather be robust in our structure, processes, and training to be flexible and capable and communicate faster, confidently, and with fewer links in the chain. When you email or speak with our customer representatives, you work with people directly involved with your product. You will love the difference it makes.
Technology
Re
written
The technology that we needed didn’t exist. We had to write itself because the benefits are critically important to offer a better service, and the reason is easy to miss. Processes are determined by technology. Whoever writes the code and the more separation from the source, the bigger problems follow.
Developers write most Warehouse Management Services (WMS) with little or no industry experience and from a wide variety of industries to have a larger pool of customers. You get a WMS built for livestock and casinos written by a team who has never picked an order or conducted an inventory. When working with warehouses using an out-of-the-box WMS, they’ll tell you, “We can’t do that,” or, “Our WMS doesn’t work that way,” and any changes will take 3-6 months to deliver. Even fulfillment houses that build their own WMS in-house often use developers who need industry experience.
Our WMS was written by us, people who have been in the industry and have done the work for years. It does exactly what we want it to do for the customers that we have, and as you grow and change, we change with you.
